Current Customer Resources

You may find help with common questions and concerns below. However, please don’t hesitate to reach out to us for any reason at 1.888.314.8908 or support@insightww.com. Hours of operation are 7:00 to 4:30 Pacific Time, Monday thru Friday. Live operators are available 24 hours for emergencies and mission critical support.

New employee certification.
Certifying a new user is easy. Stay in touch with us to ensure that new employees are properly trained and certified. Contact us to set up a training session or conference call.

Have questions about your Palm device?
Sign in to our website and click the Troubleshooting tab. If you need further assistance, feel free to call. We are always happy to help.

User guides.
For downloadable user guides, sign in to our website and click the Insight Forms tab. You can also contact us to request another user guide.

If you cannot find an applicant’s results.
Please call or email us.

Forgot your username or password?
Please call or email us.